How personal data is handled.

We only hold personal and company information needed to support the services we provide.

You can choose what information you share with us. Information collected through our site is for our own use and will never be shared, sold, or released without your consent except where required by law.

We monitor privacy issues, maintain strict data security systems, and respond promptly to requests about the accuracy of information we hold.

Data collected

Why data is collected.

We need personal data to provide our services and respond to enquiries.

This includes sending service updates by email, collecting payment, obtaining additional information, checking records are accurate and up to date, and complying with AML and KYC requirements.

With your consent, we may also send promotions, offers, and similar product information. This marketing data is never shared with third parties, and you can unsubscribe using the links in those emails.

How data is processed, stored, and retained.

We process personal data and store it on servers within the UK and the European Union. No third parties have access to your data unless the law permits it, and we take reasonable steps to keep it secure.

We retain data only as long as necessary for the purposes for which it was collected. Basic customer information—including contact, identity, financial, and transaction data—may be retained for six years after a customer relationship ends for tax and reporting purposes.

Marketing information is retained until you withdraw consent or ask not to be contacted.

Privacy questions

Key points from the published privacy policy.